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Privacy Policy

Terms And Conditions

Kayak Cape Town is a business in the activity industry

Return and Refunds policy
The provision of goods and services by Kayak Cape Town is subject to availability. In cases of unavailability, Kayak Cape Town go to every endeavour to rebook/reschedule the service. If that is not possible, it will be considered to refund the client soon as possible.
Cancellation policy
Less than 48 hours notice – no refund.
More than 48 hours notice – full refund.
Cancellation by us due to bad weather – full refund.
Customer privacy policy
Kayak Cape Town shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569
Payment options accepted
Payment may be made via Visa, MasterCard, credit cards for online bookings. Bank transfers or cash will only be accepted for direct bookings into the Kayak Cape Town bank account, the details of which will be provided on request
Credit card acquiring and security
Credit card transactions will be acquired for Kayak Cape Town via PayGate (Pty) Ltd who are the approved payment gateway. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details
Customer details will be stored by Kayak Cape Town separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).
Responsibility
Kayak Cape Town takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods
Country of domicile
This website is governed by the laws of South Africa and Kayak Cape Town chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, enter your business address here .
Variation
Kayak Cape Town may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information
This website is run by Kayak Cape Town based in South Africa trading as Kayak Cape Town.

Kayak Cape Town – contact details
Sea Kayak Trips
Wharf Street, Simons Town
Email address:
tours@kayakcapetown .co.za
082 501 8930
You can also find us on Facebook and twitter.



© 2018 Tornado Tour Systems (Pty) Ltd ta Activitar.

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